Priority Support payment

Support . Priority Support

Advanced Support 0

Pay for Priority Support

This is the one-off fee for Priority Support. Choose how you want to pay — the amount changes slightly with the method, so check the total before you continue.

  1. Priority Support
  2. 2Payment

We text you, then you reply

After payment we SMS the mobile on your account, usually within 4 hours. Reply to that message with your question.

Back to support

Choose a payment method

Pick one, then enter your details below. The fee differs between the two.

Why there is a transaction fee

Card and PayPal both charge us a fee on every payment. The support fee is low enough that we can no longer absorb it, so it is shown here as its own line rather than hidden in the price. Card is the cheaper of the two.

Your card details

Entered directly on Square’s secure fields. MusicUploads never sees or stores your card number.

What happens after you pay

So you know what to expect, and when

  1. We send you an SMS. To the mobile number on your account, usually within 4 hours. Via SMS or Email
  2. You reply with your question. Reply straight to that message — that is your support thread.
  3. You send us the files if the job needs them, whichever way is easiest for you.
  4. We confirm when it is done so you can check every item is in place.

Paying does not reopen a closed competition

The cut-off date belongs to the competition, not to us. If it has already passed we cannot add the music, and the fee does not change that. Check your cut-off date before you pay.

Make sure the mobile number on your account is right before you pay — the SMS goes to that number. You can check it under Manage account.